You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. AXS Mobile ID allows for convenience, flexibility and security. Cookie Notice Your guests will need to create an AXS account to receive tickets. They said they would get in contact with the seller and have the tickets transferred over. why the hell can they just not send you the tickets in an email, as an option? I had to contact the venue and luckily they had tickets available at the box office, so I was able to make the show. You may also review your transfers and purchase history at AXS.com. All Rights Reserved. Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." How will I know if my transfer was successful? I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Most mobile transfer tickets will not be immediately available. Is there any way to get any assistance? After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Yes Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Enjoy the event! Anyway, a few friends and I had tickets to see Harry styles in Cleveland. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. When I buy tickets, do I have to deal with the seller? Its up to the promoter, artist, or team if you can sell tickets or not. Flew in for this show. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Youll be able to transfer money to your bank from your account on AXS.com. On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. I have a problem with AXS Tickets Are you having issues? Sign into your AXS Account and click Listings. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? Remember, your friends can always transfer tickets back to you. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. axs allows you to transfer ticket you have bought from within the app. No paper tickets required. If you see a Sell button next to your tickets in your account, you can sell them! Overall, disappointing, but fair. Select the tickets to transfer and enter the recipient's information. Here we are. Sorry we couldn't be helpful. However, we recommend that you transfer tickets to each person attending the event. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. i spent the next 2 hours trying to get the axs app to work and get my tickets. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Tap the gameyou are attending tap View All to see more games. Bought tickets for a group? Select the tickets to sell, and then set your price and selling options. Click the Transfer button next to the event in your AXS account. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. If you do not currently have an AXS account you will be instructed to create one during your purchase. I purchased tickets for a concert back in February. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Theyll just have to create an AXS account to claim their tickets. The tickets will be delivered to the buyer automatically. The Rockets App is free to download and available in the App Store or the Google Play Store. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Can I still use a ticket after I have transferred or shared it with someone else? Select the ticket/seat you want to transfer and then enter the recipient's name and email address. Stub hub sent my hockey tickets for a las vegas game to axs. Open the App and sign in to see your tickets. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. Go into the app, look at the ticket. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Now we just want to get rid of them ugh. If you do not currently have an AXS account you will be instructed to create one during your purchase. Have mobile tickets and cannot find barcode. If you have any questions, please call us at (713) 758-7330 or email us at [email protected]. Are screenshots of the barcode valid for entry? If you already have an AXS account, the tickets will be transferred to your account automatically. Article. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. As an event draws closer, venues generate the barcodes for each ticket. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. Third-Party Resale Tickets: Everything You Need to Know. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. What if my guests arrive at different times? Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! For more information, please see our I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." OR. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. it must be some garage shop with three programmers. They should be able to tell you if the tickets are active. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Its up to the promoter, artist, or team if you can sell tickets or not. Use the same email you use on StubHub. You will enter your community username and new password and done! I tried calling axs.nobody was home. On the Review page, click the List Tickets button to finish. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Tickets Not Showing Up In AXS Hello! We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. It depends. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. No. What if my guests arrive at different times? No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). Show was postponed from June 2020 to July 2021 due to covid. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. You've been successfully subscribed - thanks! Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! may not be valid. And you're done! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. There has to be some way, right. On the review page, click the Transfer button to send the tickets. After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Cookie Notice Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. AXS Mobile ID tickets are digital and cannot be printed for venue entry. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. The event staff will scan this digital barcode to let you and your party into the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Select the tickets to transfer and enter the recipient's information. Did you find it helpful? Follow the steps below to access the tickets: Did you find it helpful? All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Theyll also need to get the AXS app. We are changing the way you register and sign-in to the StubHub Community. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Open the AXS app Sign in or create an AXS account. Customer service all the way to your seat, 2000-2022 StubHub. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. When fans have tickets they cant use, they list them for other fans to buy. What are my options here? Privacy Policy. Here's how it works: Click the Transfer button next to the event in your AXS account. For more information, please see our i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. and our Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Flew in for this show. On the Review page, click the List Tickets button to finish. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. After that, the tickets will be theirs to use with the AXS app. Do you know what number you used to contact AXS? Manage Cookie Preferences Theyll also need to get the AXS app. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Here we are. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Usually there is a waiting period of a few weeks. The game is in 36 hours. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. The concert is tomorrow. Never. Its up to you! Terms of Service | Press J to jump to the feed. Show the ticket in the App at the entrance and get them scanned to enter. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Then your friends can get in with their own phones using the AXS app. Transferring Tickets. When your tickets sell, youll receive an email informing you of the sale. You will enter your community username and new password and done! This will bring you to the page to confirm the correct email associated with the order. If they already have an AXS account set up the tickets will go in their account automatically. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The tickets will be delivered to the buyer automatically. Site Map | It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. At this point, you should see your tickets in the MLB Ballpark app. Before following any of the steps below, make sure you download the Official Houston Rockets App! Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Use of this website signifies your agreement to our. If you already have an AXS account, the tickets will be transferred to your account automatically. and our By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Select the seats you would like to send. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Youll be able to transfer money to your bank from your account on AXS.com. Why did the venue decide to use AXS Mobile ID? totally rinky dink. Lindsay is the author of this solution article. Ability to transfer and/or sell tickets varies by show and is subject to change. Enter the recipients first name, last name and email address, or select from a list of. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Use the same email you use on StubHub. AXS handles payment and delivery so buyers and sellers never interact with each other. When its time for the event, they can open the app to show their tickets on their phone. I bought two tickets to a New York Islanders game at Nassau Coliseum. There is no fee for transferring seats and you are allowed unlimited transfers. If your friend already has an AXS account, the tickets will be transferred instantaneously. Yes Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. StubHub told me to call AXS and let them know this was due to the show being postponed. There is no fee for transferring seats and you are allowed unlimited transfers. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. You'll then be asked to review the transfer. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Never. Ask the Community Contact Support Many fans find it best to TRANSFER the seats to their guests prior to the event. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Upcoming. Select the tickets to transfer and enter the recipient's information. The Fox Theater Foundation. Just follow the simple steps to make the tickets officially yours. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. All Rights Reserved. Official Tickets and Your Source for Live Entertainment | AXS.com Even if you call within 48 hours of your event, you will probably get no help at all. i had the exact same problem. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. Does anyone know how to do it through axs?? We are changing the way you register and sign-in to the StubHub Community. It got postponed and now we all cant go. After completing the account information, you may buy, sell or manage any seats in your account. How do I transfer AXS Mobile ID? As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Remember, your friends can always transfer tickets back to you. Can I have multiple tickets on one phone? This way your guests will be able to enter when they arrive using their own AXS Mobile ID.
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