Princess Cruises details multiple cancellations for the Regal Princes in Europe and Royal Princess in Asia. This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. Now it has been canceled. Thanks very much for the instruction on how to check my Princess account for the FCC. I hope to never have to deal with a cancellation again. So if anyone knows how I can get that date moved to Dec 31 2023 let me know. A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. The countries' entry requirements are separate from our cruise protocols. And the photo package offered with Premium includes unlimited digital . By Princess may sometimes also elect to award a good-will FCC, or bonus FCC. These are two separate situations. NEEDED Show Coupon Code bronzey214. At the same time, we elected to use our credit card to pay a deposit on a December 2022 cruise, because the FCC wasnt in our account yet and there were just a few cabins remaining on that cruise and we wanted to snag two with our friends. Also, if you cancel your cruise vacation and do not qualify for cash reimbursement due to an unstable medical condition prior to purchase, you will have the benefit of cancel-for-any-reason protection from Princess. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Another one bites the dust! Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. See what you need to do before and while you sail to stay healthy at sea. Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . Comparing the Princess cruise ships sailing to Alaska in 2023, Holland America Line and Princess Cruises bring back face mask requirement on Alaska cruises, Three more Princess Cruises ships return to service, Princess Cays: What you need to know about Princess Cruises Private Island, 15 reasons why a solo cruise is a great way to travel, I'm 28 and spent $20,000 on cruising in the last year. LauraS Royal Princess cruises in Asia are also no longer taking place from September 5, 2023, through October 10, 2023. Whether or not you will receive a refund or flight credit, or whether you will have to pay change or cancellation fees, will be dictated by your airline's policies. I was told by my TA that that amount would be issued within a few months as a. Sapphire Princess Cruises Canceled It's another round of cancellations from Princess Cruises, and this time it's for the Sapphire Princess. 3 Travel Assistance services are non-insurance services provided by LiveTravel International. Princess Cruises offers two levels of PVP Standard & Platinum. Guess we will have to rethink this b2b. Australia cruises go on sale March 23, 2022. Per head of population Australia is one of the strongest cruising markets and we would have filled up cruises without doubt. PRINCESS CRUISES. PaperSniper4, December 19, 2021 in Princess Cruises. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Decide where to go, when, how long, everythingthe choice is yours! We got a credit which has to be used by the end of the year. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. Sorry, my bad, I meant Grand and not Crown. Princess Vacation Protection is not in effect until the plan cost has been paid to Princess in addition to any required cruise deposits or payments. Future Cruise Deposits cannot be added to a booking after the booking has been paid in full and may not be combinable with other promotional offers. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through. CC Help Jenn We'll send you a weekly newsletter to your inbox. Will see what our PVP will do about our Vista suite. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. No matter what option guests choose, the cruise line is also extending a special offer to receive 10% off any cruise up to 15 days long. Life happens, however, and it's good to be prepared for when the unexpected happens. Until I see it at Princess.com it's unconfirmed. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. ALL RIGHTS RESERVED. . If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . Cruise with Confidence is 30+ days prior to sailing, and needs someone to be Covid Positive within 30 Days? For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Just as sister ship Regal Princess, Royal Princess guests will have two options to choose from. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. You will be able to leave a comment after signing in, By Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. Princess Cruises ; Princess Casino Booking Cancellation - Question about Feeds, FCC, Vacation Protection, etc . The good news is impacted guests have the option for a replacement voyage departing in 2022 or 2023 but departing out of Los Angeles, California, rather than San Diego. When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. Just like her sister ship, there will also be a 10% discount for a future voyage sailing through December 31, 2023. It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. For those that paid with prior FCCs, how was the new FCC plus CC total calculated? A: Princess Vacation Protection has you covered! Started June 21, 2021, By Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. Due to the ship being redeployed to the U.S.. I really did think that they would be working something out with Australia based on other reports I've read in the news media. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. The second option will be a full refund of the cruise fare amount, and this must be requested using an online form by July 15, 2022. Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. I have flights to Vancouver - return from Hawaii. Not quite sure why. In some cases, if you use insurance to cancel the cruise, it can be used up to a year later. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Its designed to assist booked guests if, as a result of being suspected of having or testing positive for COVID-19, or as a result of government travel restrictions put in place within 30 days of embarkation, they may be unable to travel to the cruise embarkation port, may be denied boarding, may be quarantined on board or disembarked early. FCCs issued by Princess Cruises may only be used on a Princess Cruise booking. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? Guests on northbound and southbound Alaska voyages between Whittier and Vancouver have to wear a face mask at all times when indoors. Received Princess notification of my cruise they cancelled. I have bookmarked your post so I can reply once I see something; could be many months from now!. Learn about the types of cruise credits and how to use them. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. You must book and cruise by that date. WE will let the FCC sort itself out. NOW WHAT!?@!?@. Instead, these cruises receive a reduced deposit of 5% of cruise fare and a 3% discount off the cruise fare. Did you get the refund on ins? We recouped everything we spent, no cancellation charges. Sounds logical. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. Got it thanks, we did decide to cancel and rebook using CwC. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. Thanks for the info about calling the Cost Center if rebooking before the FCC has been refunded. The first option will be a 100% Future Cruise Credit that must be used on a cruise that departs by December 31, 2024. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. When Omicron began to hit hard in late December, and we started to read about more and more cases on board, we elected to cancel just outside of 30 days to be sure we had both options and wouldnt lose the cost of the insurance. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. My TA also said the Princess Insurance was non refundable. If yours is one of them, youll see this in the Circle Savings section of your My Princess account. I thought I read somewhere it was only until April 2022 to book something. ALL RIGHTS RESERVED. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Does anyone understand why Majestic and Royalto Australia/NZ was cancelled but Crown was not? Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Hoping things will be much better in a few more months. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. We're travelling with Princess and I'm disappointed. Sign it in a few clicks. If I'm out the insurance and deposit no sweat. (10:51 a.m. EST) -- Princess Cruises has canceled additional sailings aboard two of its vessels, postponing their restarts until the spring of 2022. We make sure cruisers are fully prepared for their cruise vacation with tips on ships and ports. As I understand from the folks down under who post in the Australia/NZ form here on CC, nothing is going to be decided as far as cruises until after their elections which are several months away. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. They removed my Vancouver to Her nolulu. All I want is for it to be moved 5 days until 1/5/23. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. On Tuesday . You will be able to leave a comment after signing in, By Cruise Lines Modify Cancellation Policies For Better Flexibility; . Should I think our cruise is a go or not? In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. We'll send you a weekly newsletter to your inbox. LauraS Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? Q: What if I want to cancel my PVP coverage? SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Q: Am I protected by my Princess Vacation Protection plan if my mother, who is not traveling with me, develops pneumonia and I have to cancel my trip to care for her?A: Yes! Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Sickness Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become sick while traveling. This means that you have longer to decide if you wish to pay the final balance. Youll get everything youve paid back, either as a refund or FCC? If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Her work has appeared on Cruise Critic, USA Today, the Associated Press, NBC News, the Miami Herald and Huffington Post. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. I am now confident we made the right decision to cancel, as sad as it was at the time. I don't expect to see it for a couple of months, but I will continue to check every week or so. I don't understand your comment about PVP - surely it is as you initially thought. If a guest selects an FCC and then requests a refund as set forth herein, the guest will not be entitled to any other compensation/credit. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.princess.com/plan/cruise-with-confidence/cruise-health/frequently-asked-questions/, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I know it takes time to get ships ready again but I would have thought 2023 was safe. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. So were doing all we can to promote and protect your Cruise Health, from partnering with medical experts and following best practices to giving you more control over how you cruise. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. In the FAQ about CwC they say to call Cost Center if you have a cruise in mind before FCC appears. [CDATA[ New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. I also wondered about the odd amount in my FCC account, then a few days later I happened to notice that Id missed seeing a refund of the Government tax portion of my payment on my credit card. Princess Vacation Protection can be purchased while booking your next cruise vacation on princess.com, by contacting your travel agent, by calling 1-800-PRINCESS, or on Cruise Personalizer. Princess Medallion Class summer cruise vacations sail to incredible destinations including Alaska, the Caribbean, Mediterranean, British Isles, Scandinavia and Canada & New England. Not everyone would agree, and that's fine, we all have different concerns. The cruise line canceled California and Mexico sailings on its Ruby Princess ship as well as Caribbean sailings on the Caribbean Princess through Aug. 21. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. Learn all about our flexible booking options and sailing with peace of mind. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. A Princess spokesperson said the changes were made due to "labor challenges." Yep, our Pacific Coastal on Majestic in May 2023 was axed. . I think for this cruise we will wait until it really goes. Type text, add images, blackout confidential details, add comments, highlights and more. You will have access to 24/7 worldwide assistance for travel, medical, and emergency services.3. That amount was the deposit I made plus the insurance I bought. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. As of the fall of 2022, many cruise line have dropped vaccination, testing and masking requirements. I canceled my 28Feb2022 cruise 62 days prior. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Life on-board. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. Now if we cancel the replacement cruise, I wonder how Princess calculates FCC. The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. View Cruises. 01. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. Will be interested to see if they extend my FCC that is paid on the Royal they just canceled. Is Offering 50% Off 2022 and 2023 Cruises If You . Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. And, now I see Australia is lifting their ban on cruise ships next month. Any other pre-packages not purchased with the cruise fare will automatically be refunded. Youll have up to two years to book your cruise with your preferred Travel Advisor or Cruise Vacation Planner or directly through Princess. We cancelled just outside the 30 day requirement usingcruise with confidence vs our Princess insurance. Started June 21, 2021, By Senior Editor, News and Features. Fortunately that was was rebooked but where's my air?? So now we have been canceled again. Princess Cruises cancellation policy states that Future Cruise Credits (FCC) are non-refundable and non-transferable. So we opted to not wait and canceled outside the 30 days. Our FCCs must be booked and sailed by December 31, 2022. Free expert cruise tips and news from Cruise Hive! View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. 1 Non-insurance feature provided by Princess. To apply more or if you prefer not to use your FCC, please call our Contact Center. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Once that FCC appears, I will share the amount and the expiration date. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. If you do not have the original card, contact Princess Cruises Gift Card Customer Service at [email protected] or 1-855-426-0168, and a new Princess Cruises Gift Card will be sent to you. I certainly never noticed any updates. Both products include a Cancellation Fee Waiver and Cancel for Any Reason Credit Feature1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. The famous Copper River Princess Wilderness Lodge, which is used as part of cruisetour, is going to be closed from June 17 due to staffing issues, something which has proved to be an ongoing issue across the entire travel industry. Daily gratuities are not included and are added to your onboard account each day. Princess is always telling us to book early for the best prices. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. 42 days or less, or non-appearance. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. Powered by Invision Community. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. 3rd time my Enchanted Princess is canceled. As mentioned, it could take a few weeks to receive FCC based on how busy they are at Princess doing cancellations these days. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. When it comes to Royal Princess, the cancellations impact multiple sailings. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Accidental Medical Expense: Up to $10,000 ($20,000 with the Platinum plan) if you become injured while traveling. If you need to interrupt your trip due to a covered reason such as an illness or injury, you are eligible for reimbursement of prepaid cruise/land arrangements made through Princess and/or the cost of one-way airfare to get you home. With the extension of our Book with Confidence program, were giving cruisers the confidence to book a summer vacation now, knowing they have flexibility in case they need to alter their plans.. Princess Cruises may at times release special promotional fares that attract differing terms and conditions from those outlined within and reflected in the Princess Cruises brochures and website. They will receive 100% of the cruise fare paid in the form of FCC. Booked Royal a month ago to replace my Eurpe cruise! CRUISE HIVE LTD 2008-2023. 75% of full fare. Onboard Credit is only per person for the person using the Future Cruise Deposit; it does not carry over to any other passengers in the stateroom. Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. Additionally, Princess Cruises will continue to operate vaccinated cruises, as defined by the US Centers for Disease Control and Prevention (CDC) for guests who have received their final dose of an approved COVID-19 vaccine at least 14-days prior to the sailing day and have proof of vaccination. If I have used my Princess Cruises Gift Card to pay for my cruise and opted for a refund, how can I receive it? We booked Majestic April 2 and cabins were scarce on that booking. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. The ship's Europe schedule will begin with a 12 . Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. More Mexican Riviera / Coastal CA cruises? The updated Cruise with Confidence policy has been implemented in order for Princess to offer its guests "more . Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. . Life is unpredictable but you can rely on Princess Vacation Protection. Its a convenient way to help ease your worries before setting sail. (Photo by Ashley Kosciolek/The Points Guy) For those who made bookings by April 29, 2022, for sailings departing before December 31, 2022, Azamara is allowing passengers to cancel as little as 48 hours ahead of their sailings. Learn about the types of cruise credits and how to use them. That was my biggest concern since I figured we might not be able to use an FCC, especially if it expired the end of 2022. The vessel has already been on pause for more than two years, and before the announced cancellations, the ship was scheduled to resume sailings with guests on September 1, 2022, from San Diego. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. These FCCs can be used against any holiday that is on sale at the time of booking.
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princess cruises cancellation policy 2022