Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. The information for the Amex Green Card has been collected independently by The Points Guy. Terms apply. As stated, Notice of Claim should be provided to Amex within 30 days of the incident. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. Our opinions are our own. Does AmEx purchase protection cover lost items? Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Improve earnings, maximize rewards and track progress toward dream trips. To file a claim with Amex purchase protection, you can do so online or by calling 800-228-6855. Terms apply. When considering which card to use for your next big purchase, dont forget about the purchase protection coverage perk on your American Express cards. Tip: Use WalletFlo for all your credit card needs. Purchase Protection is underwritten by AMEX Assurance Company. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Related: Best credit cards with purchase protection. 961 0 obj <> endobj Past performance is not indicative of future results. and U.S. supermarkets. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. You must file a claim within 90 days of your original purchase through this link or by calling 800-228-6855. For most people, the purchase protection benefit offered by some credit cards flies under the radar. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Terms apply. Make sure to file a claim within 30 days of the incident - or as soon as reasonably possible. Delta SkyMiles Gold Business American Express Card. Please visit americanexpress.com/benefitsguide for more details. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Extended Warranty benefits extend your manufacturers warranty coverage, often by as much as a year. Performance information may have changed since the time of publication. Coverage Limits Apply. Can You Buy Gift Cards with a Credit Card? The American Express Platinum cards are eligible for American Express Purchase Protection. Terms, Conditions and Limitations Apply. Does the Gold card have purchase protection? It appears that JavaScript is either disabled or not supported by your web browser. Health care items and/or medical equipment. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Items not being safeguarded or left at an unlocked location. Purchase Protection Protect your shopping Enjoy stress-free shopping when you use your American Express Card, with 90-day Purchase Protection. When evaluating offers, please review the financial institutions Terms and Conditions. Each category has certain conditions attached to it. Books, magazines or periodicals of any kind. The Hilton Honors American Express Business Card. Our opinions are our own. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. For a complete description of the policies of your American Express card, select your card on this page. Terms, Conditions and Limitations Apply. If filing online, you will be prompted to submit required documents to support your claim. Our partners compensate us. Purchase Protection often covers loss, damage and theft for a short period of time, usually a few months, after purchase. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. * These cards include: The Platinum Card from American Express. Earn 100,000 Bonus Miles after spending $6,000 in purchases on your new Card in your first 3 months. Find out here how we keep you up to date. Please visit americanexpress.com/benefitsguide for more details. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. How an often-overlooked credit card benefit put $1,400 back in my wallet, Blue Cash Everyday Card from American Express, monthly spending credits with restaurants, Everything you need to know about Amex purchase protection, Blue Cash Everyday Card from American Express, Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday, an eligible card that earns Chase Ultimate Rewards points, Why I switched from the Chase Freedom to the Chase Freedom Flex. The warranty wont cover the damage, and you didnt think youd need AppleCare. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders Many Amex cards offer purchase protection but coverage limits vary. If You have any questions about a specific item, please call us at 1-800-228-6855, if international, collect at 1-303-273-6498. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! Terms, conditions and limitations apply. You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. Other shopping protections: Extended warranty protection offers an additional year on eligible warranties of three years or less. When we think of travel rewards card benefits, we tend to think of lounge access, free checked bags and companion tickets, but dont stop there. The coverage is limited up to $1,000 per occurrence, up to $50,000 per Card Member account per calendar year. The Platinum Card from American Express American Express Gold Card and Delta SkyMiles Reserve American Express Card are just a few examples. Earning rates: 10 miles per dollar spent on hotels and rental cars booked through Capital One Travel; 5 miles per dollar spent on flights booked through Capital One Travel; 2 miles per dollar spent on all other purchases. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. Not lost, you know where you left it, and someone took it knowing it did not belong to them. Please view our advertising policy page for more information. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Our partners cannot pay us to guarantee favorable reviews of their products or services. Plus, AmEx can change the coverage at any time. American Express processes claims more quickly than some other issuers. Earning rates: 5% cash back on up to $1,500 in combined purchases in bonus categories each quarter you activate and on travel booked through the Ultimate Rewards portal; 3% cash back on dining and drugstores; 1% cash back on all other purchases. If the item was stolen, you may need to show us a copy of the police report, or if the item was damaged, you may need to send it in to complete the claim so dont throw it out. The American Express Platinum card purchase protection insures items bought with this card for up to $10,000 per incident and $50,000 per account per year. Earn a $200 bonus after spending $500 on purchases in your first 3 months from account opening. Some premium American Express Cards also include coverage for lost items and provide coverage of up to $10,000 per incident and $50,000 per year. Items purchased for resale, professional or commercial use. Press J to jump to the feed. 5% cash back at office supply stores and internet, cable and phone services (on up to $25,000 of purchases per year, then 1%); 2% back at gas stations and restaurants (on up to $25,000 per year in purchases, then 1%); 1% back on all other purchases. The card details on this page have not been reviewed or provided by the card issuer. Other shopping protections: Extended warranty protection adds an additional year to eligible manufacturers warranties of three years or less while return protection covers returns within 90 days of purchase. Something went wrong. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. Though the majority of cards within the American Express portfolio carry purchase protection as a perk, you wont get the same level of coverage from all credit cards. Notably, American Express prepaid debit cards do not come with this benefit. Business Green Rewards Card from American Express is no longer available through NerdWallet. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. How do I Redeem Membership Rewards Points. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. For example Mastercard offers Purchase Assurance to many Mastercard holders. All policies have a maximum limit of $50,000 in claims per calendar year. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. While extended warranty coverage offers more comprehensive damage protection, purchase protection gives you more protection in case of theft. Explore our Cards Terms and Conditions *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. Like insurance, purchase protection is one of those things that you hope you never have to use. Related: Who should (and shouldnt) get the Capital One Venture X card? Which cards have AmEx purchase protection, How to file an AmEx purchase protection claim, AmEx personal cards with purchase protection, Blue Cash Preferred Card from American Express, The Amex EveryDay Preferred Credit Card from American Express, Hilton Honors American Express Surpass Card, Hilton Honors American Express Aspire Card, Marriott Bonvoy Brilliant American Express Card, Delta SkyMiles Reserve American Express Card, Delta SkyMiles Platinum American Express Card, Delta SkyMiles Gold American Express Card, Delta SkyMiles Blue American Express Card, AmEx small business cards with purchase protection, The Business Platinum Card from American Express, The Blue Business Plus Credit Card from American Express, Business Green Rewards Card from American Express, Delta SkyMiles Platinum Business American Express Card, Delta SkyMiles Reserve Business American Express Card, Delta SkyMiles Gold Business American Express Card, The Hilton Honors American Express Business Card, Marriott Bonvoy Business American Express Card, However, the purchase protection coverage amounts and limitations vary between AmEx cards. If an item is stolen, file a police report immediately. Be ready to provide an itemized online receipt or original store receipt of the item as you will need it to receive claim consideration. Terms and conditions will apply. Motorized vehicles, their parts and accessories as well as those parts and accessories intended for use with the motorized vehicles. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Not if you used the right credit card to make the purchase. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Hence, its worth referencing the guide to benefits for each card in your wallet to determine whether they have that coverage as well as other valuable shopping and travel protections. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. Amex Purchase Protection Claim takes so long I have never use Amex Claim before and I lost my laptop recently on public transit which cost me about $2K lost. Products covered by an unconditional satisfaction guarantee. Read more. We lost some recently purchased shoes at an Airbnb and despite the cleaning team looking multiple times it was nowhere to be found. Check your eligibility here. For most claims, you'll typically need to submit: A copy of your credit card statement with the purchase. Terms apply to the offers listed on this page. Get more smart money moves straight to your inbox. After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. As with any insurance policy, the devil is always in the details. In addition to stolen and damaged items, AmEx purchase protection also covers items lost within the coverage period. Earn 4X Membership Rewards Points at Restaurants, plus takeout and delivery in the U.S. As with any insurance or coverage product, AmEx purchase protection comes with limitations and exclusions. This coverage is complimentary on most AmEx cards including some debit, prepaid and reloadable AmEx cards. Join Date: Aug 2009. With purchase protection, you can file a claim to be reimbursed for any eligible item you bought with The Platinum Card from American Express if . Plus, this card doesnt exclude lost or misplaced items and is great for foodies, due to its bonus-earning categories and monthly spending credits with restaurants and Uber/Uber Eats. Chase, for example, offers purchase protection for up to 120 days on the Chase Freedom Unlimited, Chase Freedom Flex* and Chase Sapphire Preferred Card and Chase Sapphire Reserve. The Ink Cash Card is a great choice if you buy high-value items that are eligible for purchase protection at office supply stores where youll earn 5% cash back until you hit your annual limit. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. Delta SkyMiles Gold American Express Card. Check the details of your card's coverage to see if your incident is covered. To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. Almost every American Express credit and charge card offers purchase protection of some degree. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. In this post, Ill look at the three different shopping protection policies offered by many American Express cards and explain how you can leverage these benefits to save money. has been collected independently by NerdWallet . These are provided as guidelines only and approval is not guaranteed. Find the right card for you. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. Delta SkyMiles Platinum Business American Express Card: $15 back per month on U.S . If you have questions, please consult your own professional legal, tax and financial advisors. ;*KLjmNT American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. How to file a purchase protection claim with Amex. For full Terms and Conditions, see www.americanexpress.com/PPterms. You can view the full extended warranty policy for each card. Here is a list of our partners. Do balance transfers affect your credit score? Offer ends 3/29/23. Here is a list of our partners and here's how we make money. You may even be asked to send in a damaged item or a picture for proof of loss, so be sure to keep all of these until the claim is resolved. , Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. If your item is stolen or damaged within 90 days of purchase, this policy can replace, repair or reimburse you up to $10,000 per claim or $50,000 maximum per year. Personal hygiene items or any devices (medical or nonmedical) that have been personally used and could be considered a health risk to others. Policies are underwritten by AMEX Assurance Company. Press question mark to learn the rest of the keyboard shortcuts. All consumer American Express cards offer purchase protection for eligible purchases. You also may be asked to return the item to Amex in the event it cant be repaired or to provide proof of loss via a repair estimate form or photographs showing the item's current condition. Check the. For return protection, you have to file a claim within 90 days of your original purchase.. Virtually all Amex Membership Rewards, cash back and travel credit cards come with this benefit, ranging from basic cards to ultra-premium cards like The Platinum Card from American Expressand co-branded cards with Hilton and Delta (Terms apply). In contrast, more than a dozen personal American Express cards include loss as a qualified purchase protection reason in their benefits. This influences which products we write about and where and how the product appears on a page. The Centurion Card from American Express and The Business Centurion Card from American Express. If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. Let's take a look at the current coverage on The Platinum Card from American Express as an example. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). How do I find and add Amex Offers to my Card? Other shopping protections: Extended warranty protection offers one additional year of coverage for items with an original manufacturers warranty of five years or less. However, there are varying levels of protection. Delta SkyMiles Platinum Business American Express Card. 2023 Forbes Media LLC. However, only some credit cards offer purchase protection, and the benefits tend to vary across cards. I was notified about a week later that my claim had been accepted, and I was issued a statement credit for the purchase price. Maximum coverage per purchase protection claim: $10,000 per item ($500 per event related to a natural disaster). See the respective Guide to Benefits for details, as terms and exclusions apply. The coverage maximum with most American . As a digital nomad for nearly five years, JT proves through experience that credit card rewards can drastically reduce the cost of travel. its said 10 business but its already past. If you claim an item was stolen you will need a police report. Big spenders should note that the purchase protection on. Information provided on Forbes Advisor is for educational purposes only. Terms, Conditions and Limitations Apply. Purchase Protection is an embedded benefit of your Card Membership and requires no enrollment. It's important to understand that if you simply lose an item, as opposed to it being stolen, it might not be covered. Just answer a few questions and we'll narrow the search for you. Remember that only purchases made with your eligible American Express card and only the amount charged to your card are eligible for purchase protection. You must provide an original store receipt (or a printout of an online receipt). Reddit and its partners use cookies and similar technologies to provide you with a better experience. After logging in, click "File a Claim." Go through the online claim process and provide the required information. Purchase Protectioncan help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. To view rates and fees of The Platinum Card from American Express, see this page. Compare the cost in points or miles to cash, and see which option is best. I was not asked to return the items in question in either case. Other shopping protections: The extended warranty protection extends eligible manufacturers warranties of three years or less by one additional year. This coverage is complimentary on most AmEx cards including some debit,. Select "purchase protection" on the next page and continue the process. However, the damage coverage comes with several exclusions, so you may want to see if your card also offers extended warranty coverage. Welcome bonus: Earn a $200 statement credit after you spend $2,000 in purchases on your new card within the first six months of card membership. Platinum. Related: Battle of the premium travel rewards cards which is best for you? Terms apply. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Buyer's Assurance Protection Plan extends the original equipment manufacturer's basic warranty, the plan will not extend any additional coverage purchased from the manufacturer, retailer or any other source. Finally, be diligent, complete and timely when you file your claims. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. Some of the more popular Amex cards offering extended warranty coverage include The Platinum Card from American Express and other consumer versions of the Platinum card, The Business Platinum Card from American Express, American Express Gold Card, American Express Green Card, American Express Business Gold Card, Delta credit cards, Hilton credit cards, Marriott credit cards and The Blue Business Plus Credit Card from American Express. To provide notice you can call Amex at the following phone number: 1-800-322-1277 or, if from overseas, by calling collect 1-303-273- 6498. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Finders keepers is not really a thing. Return protection differs from AmEx's purchase protection, which covers you if a purchase is lost or stolen within 90 days. Amex members get a variety of benefits including exclusive rewards and discounts, 24/7 customer service, travel benefits such as trip protection and car rental savings, and access to extraordinary events. 0 This card shines for this use, but overall the star ratings may differ when compared to other cards. 10 points per dollar on Chase Dining, hotels and car rentals when you purchase through Chase Ultimate Rewards; 5 points per dollar on flights when you purchase through Chase Ultimate Rewards; 3 points per dollar on other travel and dining; 1 point per dollar on other purchases. For a complete description of the policies of your American Express card, select your card on this page. Delta SkyMiles Blue American Express Card. Claims can be made online or by giving American Express a call at 1-800-322-1277. I confess that I dont save a copy of the register receipt from every purchase I make Im just not that organized. same thing happened to me, left a small bag under front seat. Although this is an oft-overlooked benefit, purchase protection can provide exceptional value. This information may be different than what you see when you visit a financial institution, service provider or specific products site. How do I find and add Amex Offers to my Card? Terms apply to the offers listed on this page. Purchase Protection can help protect Covered Purchases made with your Eligible Card against accidental damage, theft and sometimes provide lost coverage for certain Eligible Card products for up to 90 days from the Covered Purchase date. We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. And Visa offers Purchase Security to Visa Infinite cardmembers. hbbd``b`@/P k ";d100O@ T9 3 All information about Business Green Rewards Card from American Express has been collected independently by NerdWallet. Good news: AMEX includes Purchase Protection as a benefit on all of its cards shown here. 971 0 obj <>/Encrypt 962 0 R/Filter/FlateDecode/ID[]/Index[961 35]/Info 960 0 R/Length 65/Prev 833811/Root 963 0 R/Size 996/Type/XRef/W[1 2 1]>>stream $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. There are a multitude of purchases that are excluded from purchase protection. Maximum coverage per account for purchase protection: $50,000 per card per calendar year. Our partners cannot pay us to guarantee favorable reviews of their products or services. Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. Please visit americanexpress.com/benefitsguide for more details. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. This card might not be the right fit if you're looking for price protection or earning more than 1 point per dollar spent on most purchases that are eligible for purchase protection. Its a good idea to keep damaged items until the claim is complete. this adds to already-existing purchase protection and extended warranty . Provided you purchased them less than 90 days ago you should be covered. TPG values this bonus at $1,200. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. American Express removed this perk from most of its cards effective at the start of 2020. If you'd like to. Editorial Note: We earn a commission from partner links on Forbes Advisor. PSA: Never ever ever put anything in the seat pocket of an airplane. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Delta SkyMiles Reserve American Express Card. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. is no longer available through NerdWallet. Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. Some issuers also refer to this benefit as purchase security.
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amex platinum purchase protection lost item